Updated Articles

  1. Which modules can be used in the LU600-DTB?

    Last Updated: 12/03/2018 in FAQs
    7455, 7430, and 7304 can be used with the LU600-DTB.

  2. What is the Unit's Battery Time?

    Last Updated: 12/03/2018 in FAQs
    LU200 - 2 hours LU500 - 4 hours LU600 - 4 hours

  3. What are LU-Smart's Resolution Settings and Bandwidth?

    Last Updated: 12/03/2018 in FAQs
     One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...

  4. What App Permissions Does LU-Smart Require?

    Last Updated: 12/03/2018 in FAQs
    In order to run LU-Smart you will have to accept several permissions on startup.  LU-Smart needs access to the Camera, Microphone, and Storage.  These prompts will appear on first launch and must be accepted for LU-Smart to work properly. ...

  5. In which countries does the LU600- DTB work?

    Last Updated: 08/03/2018 in FAQs
    All over the world!

  6. The LU600-DTB unit does not connect to the Internet. What is the problem?

    Last Updated: 08/03/2018 in FAQs
    • The LU600-DTB is working in Gateway mode, but a Gateway is not assigned to your LU600-DTB (in LiveU Central), or this Gateway, in the cloud or on-premise is not operational  • There is no cellular reception. • There are no SI...

  7. How do I know whether or not the LU600-DTB unit is connected to the Internet?

    Last Updated: 08/03/2018 in FAQs
    Connections Screen: Check whether any of the interfaces (modems or Ethernet) are connected in the Connections screen .  Connected interfaces display a green indicator.  Check that the unit is not offline.

  8. What is the next step after inserting the SIM cards into the LU600-DTB unit?

    Last Updated: 08/03/2018 in FAQs
    The following options are available for configuring the Access Point Number (APN): • By default, the LU600-DTB automatically configures the correct APN.  • If the system fails to automatically configure the APN, then you may refer t...

  9. Does the LU600-DTB come with SIM cards installed?

    Last Updated: 08/03/2018 in FAQs
    This depends on whether the LU600-DTB was purchased (is provided without SIM cards) or leased (is provided with SIM cards).

  10. Does the LU500 come with SIM cards installed?

    Last Updated: 08/03/2018 in FAQs
    This depends on whether the LU500 was purchased (is provided without SIM cards) or leased (is provided with SIM cards).
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