Updated Articles | Page 1

The display is not showing anything after powering on, although the fan can be heard. We have tried using a front panel / display from a working unit and this has not resolved the issue

Last Updated: 27/03/2019 in Troubleshooting

Replace the SD card. If the problem still continues, please contact Support.
Best Practices for At-Home Solutions

Last Updated: 11/03/2019 in Troubleshooting

A typical AHP includes two or more cameras with LiveU field encoders (LU200/LU300/LU500/LU600) and typically the same number of LU2000 receiver/server output ports back in your Production Control Room (PCR). There is no limit to how many field encoders you can deploy with this solution. As with the field encoders, there’s no limit to the number of receiver/servers that can be deployed as long as the facility has adequate bandwidth available (Depending on unit – 5 to 8 Mbps per camera source). Back at the PCR, the LiveU receiver/servers provide synchronized SDI, NDI or MPEG-TS output(s).
What Devices Does LU-Smart Support?

Last Updated: 06/01/2019 in FAQs

While we strive to make LU-Smart as versatile as possible, we focus our testing on the most popular smartphones, running the current OS versions, accessories. iOS Devices • iPhone 6, 6 Plus • iPhone 6s, 6s Plus...
Community - Introduction Video

Last Updated: 04/01/2019 in FAQs

Your browser does not support HTML5 video. Login to LiveU Community at: https://community.liveu.tv ...
What is the difference between a Flash preview and an MJPEG one?

Last Updated: 20/11/2018 in FAQs

Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
What Bonding Service Works Best with LU-Smart?

Last Updated: 24/04/2018 in FAQs

For best results from LU-Smart we suggest leaving the Bonding Service enabled by default. This will use both WiFi and Cellular connections to create the most stable connection possible. If you are only connected to one network (WiF...
My previews don’t show on LU-Central. Why is that?

Last Updated: 10/04/2018 in FAQs

This is usually caused by one of three things: 1) The port is not properly forwarded. 2) The port is already in use elsewhere on your network. 3) The workstation is restricted (by a firewall rule) from accessing the port ...
Why am I seeing color bars as my physical output?

Last Updated: 10/04/2018 in FAQs

This is typically caused by the UDP ports not being forwarded to the server. The backpacks send UDP packets directly to the server, and must be properly forwarded. For more details about necessary ports for LiveU server please, c...
How Does IFB Work with LU-Smart?

Last Updated: 10/04/2018 in FAQs

If you plan to use IFB with your LU-Smart instance you must first set it up on the LU-2000 platform as outlined in the LU-2000 Setup Guide. IFB requires a wired or Bluetooth headset be connected to the LU-Smart device BEFORE the str...
The System is Running in Low Graphics Mode

Last Updated: 10/04/2018 in Troubleshooting

When getting a message stating that the System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...