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Last Updated: 29/03/2018
in Troubleshooting Solution: capping the BW of the unit for SD mostly. 2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
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Last Updated: 27/03/2018
in Troubleshooting Please make sure Adaptive Resolution is on.
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Last Updated: 27/03/2018
in Troubleshooting Make sure the SIM cards are not out of data.
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Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST LIVEU CENTRAL UNABLE TO LOGIN TO CENTRAL Verify username and password ( Case Sensitive ) Close and re-openi the web browser Clear the...
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Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery Get the battery calibrated with Support's h...
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Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST CONNECTIVITY SIM CARD FAILED TO CONNECT Reboot the modem reboot the whole unit Set APN AutoMode Set APN manually Swap the SIM cards with cards from another sl...
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Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST DISPLAY/VIDEO NO DISPLAY Reboot, Make sure fan is running when trying to start the unit Try Power Drain. Also try to start the unit by removing VIC and SD card Try factor...
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Last Updated: 12/03/2018
in FAQs 7455, 7430, and 7304 can be used with the LU600-DTB.
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Last Updated: 12/03/2018
in Troubleshooting The LU-Smart HD Mobile App Solution for video professionals brings LiveU's bonded transmission technology to iPhone or iPad, combining Wi-Fi and cellular networks to reach optimal video quality. NOTE: Requires a “Smart-Activated" Liv...
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Last Updated: 12/03/2018
in FAQs LU200 - 2 hours LU500 - 4 hours LU600 - 4 hours