Updated Articles

  1. The LU500 unit does not connect to the Internet. What is the problem?

    • There is no cellular reception.  • There are no SIM cards inserted in the LU500 unit.  • The SIM cards are not activated or do not support the data plan.  • Modems are not plugged in properly into the USB port...
  2. My LU200 unit does not connect to the Internet. What is the problem?

    • There is no cellular reception • There are no SIM cards inserted in the LU200 unit  • SIM cards were inserted only after the unit was turned on  • The SIM cards are not activated or do not support the data plan &b...
  3. In which countries does the LU500 work?

    All over the world! *Please make sure to install the supported modems for your relevant country
  4. In which countries does the LU200 work?

    All over the world! *Please make sure to install the supported modems for your relevant country
  5. What is the next step after inserting the SIM cards into the LU200 unit?

    The following options are available for configuring the Access Point Number (APN):  • By default, the LU200 automatically configures the correct APN • If the system fails to automatically configure the APN, then you may refer to the...
  6. What is the difference between a Flash preview and an MJPEG one?

    Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
  7. What are LU-Smart's Resolution Settings and Bandwidth?

     One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...
  8. Why am I seeing color bars as my physical output?

    This is typically caused by the UDP ports  not  being forwarded to the server.  The backpacks send UDP packets directly to the server, and must be properly forwarded. For more details about necessary ports for LiveU server please, &n...
  9. What Bonding Service Works Best with LU-Smart?

     For best results from LU-Smart we suggest leaving the Bonding Service enabled by default.  This will use both WiFi and Cellular connections to create the most stable connection possible.  If you are only connected to one network (WiF...
  10. I want HDMI output on the LU2000. What should I do?

    Currently, the LU2000 does not support HDMI output. To provide HDMI output, an SDIto-HDMI convertor can be used.