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Last Updated: 17/12/2019
in Troubleshooting 1.Go to /etc/liveu/ on the MMH Server and see if whatismyip.py file is listed there. 2.In case the file is not available, you may create the file using #cd /etc/liveu/ #touch whatismyip.py 3.Edit the file using #vi ...
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Last Updated: 17/12/2019
in Troubleshooting 1.Check filters on LiveU Central 2.Verify that unit is in Ready state 3.Refresh the LiveU Central GUI 4.Make sure are looking at the correct Inventory or Group 5.In case the issue persists, contact LiveU Support to check the alias name of the un...
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Last Updated: 17/12/2019
in Troubleshooting 1.Verify username and password ( Case Sensitive ) 2.Close and re-open the web browser 3.Clear the browser cache 4.Try on another PC and see if the issue still persists. 5.In case the issue persists, contact LiveU Support to reset your crede...
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Last Updated: 17/12/2019
in Troubleshooting On v7 and above MMH Servers, Blackmagic cards are automatically installed. Servers on v6 or below might require to install the BM card if it's not detected properly. Here is how to do it: #sudo /opt/install_package/debs/ &nb...
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Last Updated: 17/12/2019
in Troubleshooting 1.Check the SIM card on another module and see if its connecting there. 2.Place the SIM card on a mobile and see if the card is pin disabled and it works well on the phone. 3.Try to set manual APN on the module from LiveU Central. 4. Reflash/Upgr...
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Last Updated: 17/12/2019
in Troubleshooting 1.Reflash/Upgrade the unit. 2.If reflash/upgrade doesn’t help, contact LiveU Support for battery calibration process. There are three calibration commands which need to be invoked on the unit and the behaviour needs to be monitored with each ...
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Last Updated: 17/12/2019
in Troubleshooting 1.Reflash/Upgrade the unit. 2.Try SDI/HDMI input connection. 3.Test with alternate Video cables or video sources. 4.Swap the Video card with another unit and try to isolate the issue. 5.If another Video card works fine on the unit and the proble...
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Last Updated: 17/12/2019
in Troubleshooting 1.Check if the FAN is running on the unit. 2.Unplug all modules, sd card, Video card and battery from the unit. Once done press the power button for approximate 10 seconds to discharge the static power from the unit. Once done reassemble ...
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Last Updated: 04/12/2019
in FAQs Komplete Audio 6 – 4 ports audio device (not recommended for new deployments) Presonus AudioBox 22VSL - 2 port XLR audio interface Presonus AudioBox 1818VSL – 8 port XLR audio interface Behringer U-PHORIA UMC1820 – ...
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Last Updated: 25/08/2019
in Troubleshooting Sierra 7430 Sierra 7455 / 7304 Sierra 7455 UBLOX Bangladesh Afghanistan Argentina Panama Brazil Albania Bahamas Cambodia Algeria Barbados C...