Popular Articles

  1. I have an LU1000 server. How do I connect my LU200 to it?

    This option is not available.
  2. How do I know whether the LU200 unit is connected to the Internet or not?

    You have the following options:  • Check that the unit is in Ready state and is not offline.  • LiveU Central: Use the LiveU Central web interface to check if the LU200 unit has Live ( red icon) or Ready (green icon ) status, a...
  3. Which modules can be used in the LU500?

    Verify which modules can be used with your LiveU support representative.
  4. Which modems can be used in the LU200?

    Verify which modems can be used with your LiveU support representative.
  5. My LU200 unit does not connect to the Internet. What is the problem?

    • There is no cellular reception • There are no SIM cards inserted in the LU200 unit  • SIM cards were inserted only after the unit was turned on  • The SIM cards are not activated or do not support the data plan &b...
  6. In which countries does the LU500 work?

    All over the world!
  7. Does the LU200 come with SIM cards installed?

    This depends on whether the LU200 was purchased (is provided without SIM cards) or leased (is provided with SIM cards).
  8. Does the LU500 unit support 4G (LTE, WiMAX)?

    Yes, they are supported upon 4G network availability.
  9. Does the LU200 unit support 4G (LTE)?

    Yes, the LU200 supports 4G network connectivity.
  10. Does the LU500 come with SIM cards installed?

    This depends on whether the LU500 was purchased (is provided without SIM cards) or leased (is provided with SIM cards).