Popular Articles

  1. What Devices Support IFB?

    Komplete Audio 6 – 4 ports audio device (not recommended for new deployments) Presonus AudioBox 22VSL - 2 port XLR audio interface  Presonus AudioBox 1818VSL – 8 port XLR audio interface Behringer U-PHORIA UMC1820 &ndash...
  2. What Devices Does LU-Smart Support?

    iOS Devices iPhone 6, 6 Plus iPhone 6s, 6s Plus iPhone SE iPhone 7, 7 Plus iPhone 8, 8 Plus iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 Mini iPhone 12 iPiPhone 12 Pro iPhone 1...
  3. What are LU-Smart's Resolution Settings and Bandwidth?

     One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...
  4. What Bonding Service Works Best with LU-Smart?

     For best results from LU-Smart we suggest leaving the Bonding Service enabled by default.  This will use both WiFi and Cellular connections to create the most stable connection possible.  If you are only connected to one network (WiF...
  5. What is the difference between a Flash preview and an MJPEG one?

    Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
  6. Why am I seeing color bars as my physical output?

    This is typically caused by the UDP ports  not  being forwarded to the server.  The backpacks send UDP packets directly to the server, and must be properly forwarded. For more details about necessary ports for LiveU servers click he...
  7. What is the purpose of the micro SD slot?

    Once populated, the micro SD slot is for the Store&Forward option or the File Transfer option, depending on the devices supporting these features. 
  8. What if my network admin says that we have different incoming and outgoing public IP addresses

    This can be accommodated  with a change to an internal configuration file.  Please contact LiveU Support for assistance.  
  9. I’m trying to download a file from the “Files” tab on LU-Central, but I don’t see anything. Why?

    Please check for a pop-up blocker.   This is almost always the culprit.
  10. LU-SMART Quick Start Guide

    Thanks for downloading LU-Smart!  This quick start guide will take you through everything you need to know to start streaming successfully.  For information on how to use the user interface you can take the guided tour available anytime in...