-
Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST LIVEU CENTRAL UNABLE TO LOGIN TO CENTRAL Verify username and password ( Case Sensitive ) Close and re-openi the web browser Clear the...
-
Last Updated: 13/11/2018
in Troubleshooting Sierra 7430 Sierra 7455 / 7304 Sierra 7455 UBLOX Bangladesh Afghanistan Argentina Panama Brazil Albania Bahamas Cambodia Algeria Barbados China Angola ...
-
Last Updated: 10/04/2018
in FAQs If you plan to use IFB with your LU-Smart instance you must first set it up on the LU-2000 platform as outlined in the LU-2000 Setup Guide. IFB requires a wired or Bluetooth headset be connected to the LU-Smart device BEFORE the str...
-
Last Updated: 24/04/2018
in Troubleshooting The LU-Smart HD Mobile App Solution brings LiveU's bonded transmission technology to mobile phones and tablets, combining Wi-Fi and cellular networks to reach optimal video quality. Cover breaking news and events as they happen simply by using y...
-
Last Updated: 12/03/2018
in FAQs While we strive to make LU-Smart as versatile as possible, we focus our testing on the most popular smartphones, running the current OS versions, accessories. iOS Devices • iPhone 6, 6 Plus • iPhone 6s, 6s Plus...
-
Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST CONNECTIVITY SIM CARD FAILED TO CONNECT Reboot the modem reboot the whole unit Set APN AutoMode Set APN manually Swap the SIM cards with cards from another sl...
-
Last Updated: 12/03/2018
in Troubleshooting The LU-Smart HD Mobile App Solution for video professionals brings LiveU's bonded transmission technology to iPhone or iPad, combining Wi-Fi and cellular networks to reach optimal video quality. NOTE: Requires a “Smart-Activated" Liv...
-
Last Updated: 10/04/2018
in FAQs This is usually caused by one of three things: 1) The port is not properly forwarded. 2) The port is already in use elsewhere on your network. 3) The workstation is restricted (by a firewall rule) from accessing the port ...
-
Last Updated: 29/03/2018
in Troubleshooting Solution: capping the BW of the unit for SD mostly. 2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
-
Last Updated: 24/04/2018
in FAQs For best results from LU-Smart we suggest leaving the Bonding Service enabled by default. This will use both WiFi and Cellular connections to create the most stable connection possible. If you are only connected to one network (WiF...