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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery Get the battery calibrated with Support's h...
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST CONNECTIVITY SIM CARD FAILED TO CONNECT Reboot the modem reboot the whole unit Set APN AutoMode Set APN manually Swap the SIM cards with cards from another sl...
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST DISPLAY/VIDEO NO DISPLAY Reboot, Make sure fan is running when trying to start the unit Try Power Drain. Also try to start the unit by removing VIC and SD card Try factor...
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Created on: 12/03/2018
in Troubleshooting The LU-Smart HD Mobile App Solution for video professionals brings LiveU's bonded transmission technology to iPhone or iPad, combining Wi-Fi and cellular networks to reach optimal video quality. NOTE: Requires a “Smart-Activated" Liv...
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Created on: 12/03/2018
in FAQs LU200 - 2 hours LU500 - 4 hours LU600 - 4 hours
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Created on: 12/03/2018
in FAQs While we strive to make LU-Smart as versatile as possible, we focus our testing on the most popular smartphones, running the current OS versions, accessories. iOS Devices • iPhone 6, 6 Plus • iPhone 6s, 6s Plus...
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Created on: 12/03/2018
in FAQs If you plan to use IFB with your LU-Smart instance you must first set it up on the LU-2000 platform as outlined in the LU-2000 Setup Guide. IFB requires a wired or Bluetooth headset be connected to the LU-Smart device BEFORE the str...
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Created on: 12/03/2018
in FAQs For best results from LU-Smart we suggest leaving the Bonding Service enabled by default. This will use both WiFi and Cellular connections to create the most stable connection possible. If you are only connected to one network (WiF...
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Created on: 12/03/2018
in FAQs One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate. This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...
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Created on: 12/03/2018
in FAQs In order to run LU-Smart you will have to accept several permissions on startup. LU-Smart needs access to the Camera, Microphone, and Storage. These prompts will appear on first launch and must be accepted for LU-Smart to work properly. ...