New Articles

  1. Common Troubleshooting: Display / Video

    COMMON TROUBLESHOOTING Category ISSUE CHECKLIST DISPLAY/VIDEO NO DISPLAY Reboot, Make sure fan is running  when trying to start the unit Try Power Drain. Also try to start the unit by removing VIC and SD card  Try factor...
  2. LU-Smart HD Mobile App - iOS Version

    The LU-Smart HD Mobile App Solution for video professionals brings LiveU's bonded transmission technology to iPhone or iPad, combining Wi-Fi and cellular networks to reach optimal video quality. NOTE: Requires a “Smart-Activated" Liv...
  3. LU-Smart HD Mobile App - Android Version

    The LU-Smart HD Mobile App Solution brings LiveU's bonded transmission technology to mobile phones and tablets, combining Wi-Fi and cellular networks to reach optimal video quality. Cover breaking news and events as they happen simply by using y...
  4. What is the Unit's Battery Time?

    LU200 - 2 hours LU500 - 4 hours LU600 - 4 hours
  5. What Devices Does LU-Smart Support?

    While we strive to make LU-Smart as versatile as possible, we focus our testing on the most popular smartphones, running the current OS versions, accessories. iOS Devices •    iPhone 6, 6 Plus •    iPhone 6s, 6s Plus...
  6. How Does IFB Work with LU-Smart?

    If you plan to use IFB with your LU-Smart instance you must first set it up on the LU-2000 platform as outlined in the   LU-2000 Setup Guide.   IFB requires a wired or Bluetooth headset be connected to the LU-Smart device BEFORE the str...
  7. What Bonding Service Works Best with LU-Smart?

     For best results from LU-Smart we suggest leaving the Bonding Service enabled by default.  This will use both WiFi and Cellular connections to create the most stable connection possible.  If you are only connected to one network (WiF...
  8. What are LU-Smart's Resolution Settings and Bandwidth?

     One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...
  9. What is the App Licensing for LU-Smart?

        LU-Smart is typically licensed under the LiveU Go Plan.  For additional information on Go Plan please contact your LiveU sales representative.  There are two types of licenses: Adhoc which is valid for 24 hours, and Permanent...
  10. What App Permissions Does LU-Smart Require?

    In order to run LU-Smart you will have to accept several permissions on startup.  LU-Smart needs access to the Camera, Microphone, and Storage.  These prompts will appear on first launch and must be accepted for LU-Smart to work properly. ...