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Created on: 20/09/2018
in Troubleshooting Replace the SD card. If the problem still continues, please contact Support.
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Created on: 06/09/2018
in FAQs PreSonus AudioBox 22VSL PreSonus AudioBox 1818VSL Komplete Audio 6 Behringer U-PHORIA UMC1820 Focusrite scarlett 18i20 TASCAM US-16x08
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Created on: 10/04/2018
in Troubleshooting When getting a message stating that the System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...
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Created on: 29/03/2018
in Troubleshooting Solution: capping the BW of the unit for SD mostly. 2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
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Created on: 27/03/2018
in Troubleshooting Please make sure Adaptive Resolution is on.
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Created on: 27/03/2018
in Troubleshooting Make sure the SIM cards are not out of data.
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST LIVEU CENTRAL UNABLE TO LOGIN TO CENTRAL Verify username and password ( Case Sensitive ) Close and re-openi the web browser Clear the...
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery Get the battery calibrated with Support's h...
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST CONNECTIVITY SIM CARD FAILED TO CONNECT Reboot the modem reboot the whole unit Set APN AutoMode Set APN manually Swap the SIM cards with cards from another sl...
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Created on: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST DISPLAY/VIDEO NO DISPLAY Reboot, Make sure fan is running when trying to start the unit Try Power Drain. Also try to start the unit by removing VIC and SD card Try factor...