New Articles

  1. Overwriting APN / Modemconfiguration Files

    Created on: 18/07/2019
    Written by Mayank Shah 18 July, 2019 v2.0 Introduction Customers may ask to change the apn.txt / modemconfiguration.txt files, this guide will describe how this is done. Procedure 1. Access to medic  will be required for this pro...

  2. Best Practices for At-Home Solutions

    Created on: 12/02/2019 in Troubleshooting

  3. Community - Introduction Video

    Created on: 18/12/2018 in FAQs
    Your browser does not support HTML5 video. Login to LiveU Community at:  https://community.liveu.tv ...

  4. What is the difference between a Flash preview and an MJPEG one?

    Created on: 20/11/2018 in FAQs
    Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...

  5. The display is not showing anything after powering on, although the fan can be heard. We have tried using a front panel / display from a working unit and this has not resolved the issue

    Created on: 20/09/2018 in Troubleshooting
    Replace the SD card.  If the problem still continues, please contact Support. 

  6. What Devices Support IFB?

    Created on: 06/09/2018 in FAQs
    PreSonus AudioBox 22VSL PreSonus AudioBox 1818VSL Komplete Audio 6 Behringer U-PHORIA UMC1820 Focusrite scarlett 18i20 TASCAM US-16x08

  7. The System is Running in Low Graphics Mode

    Created on: 10/04/2018 in Troubleshooting
    When getting a message stating that the   System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...

  8. Fluctuating Networks Resulting in Bad Video Quality

    Created on: 29/03/2018 in Troubleshooting
    Solution:  capping the BW of the unit for SD mostly.  2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.

  9. The quality is poor, even if the BW is good

    Created on: 27/03/2018 in Troubleshooting
    Please make sure Adaptive Resolution is on.

  10. The unit comes online and all SIMs card are connected - but the unit doens't transmit

    Created on: 27/03/2018 in Troubleshooting
    Make sure the SIM cards are not out of data.
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