New Articles

  1. Overwriting APN / Modemconfiguration Files

    Written by Mayank Shah 18 July, 2019 v2.0 Introduction Customers may ask to change the apn.txt / modemconfiguration.txt files, this guide will describe how this is done. Procedure 1. Access to medic  will be required for this pro...
  2. Best Practices for At-Home Solutions

  3. Community - Introduction Video

    Your browser does not support HTML5 video. Login to LiveU Community at: ...
  4. What is the difference between a Flash preview and an MJPEG one?

    Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
  5. The display is not showing anything after powering on, although the fan can be heard. We have tried using a front panel / display from a working unit and this has not resolved the issue

    Replace the SD card.  If the problem still continues, please contact Support. 
  6. What Devices Support IFB?

    PreSonus AudioBox 22VSL PreSonus AudioBox 1818VSL Komplete Audio 6 Behringer U-PHORIA UMC1820 Focusrite scarlett 18i20 TASCAM US-16x08
  7. The System is Running in Low Graphics Mode

    When getting a message stating that the   System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...
  8. Fluctuating Networks Resulting in Bad Video Quality

    Solution:  capping the BW of the unit for SD mostly.  2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
  9. The quality is poor, even if the BW is good

    Please make sure Adaptive Resolution is on.
  10. The unit comes online and all SIMs card are connected - but the unit doens't transmit

    Make sure the SIM cards are not out of data.