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Best Practices for At-Home Solutions

Created on: 12/02/2019 in Troubleshooting
Community - Introduction Video

Created on: 18/12/2018 in FAQs

Your browser does not support HTML5 video. Login to LiveU Community at: https://community.liveu.tv ...
What is the difference between a Flash preview and an MJPEG one?

Created on: 20/11/2018 in FAQs

Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
The display is not showing anything after powering on, although the fan can be heard. We have tried using a front panel / display from a working unit and this has not resolved the issue

Created on: 20/09/2018 in Troubleshooting

Replace the SD card. If the problem still continues, please contact Support.
What Devices Support IFB?

Created on: 06/09/2018 in FAQs

Komplete Audio 6 – 4 ports audio device (not recommended for new deployments) Presonus AudioBox 22VSL - 2 port XLR audio interface Presonus AudioBox 1818VSL – 8 port XLR audio interface Behringer U-PHORIA UMC1820 – ...
The System is Running in Low Graphics Mode

Created on: 10/04/2018 in Troubleshooting

When getting a message stating that the System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...
Fluctuating Networks Resulting in Bad Video Quality

Created on: 29/03/2018 in Troubleshooting

Solution: capping the BW of the unit for SD mostly. 2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
The quality is poor, even if the BW is good

Created on: 27/03/2018 in Troubleshooting

Please make sure Adaptive Resolution is on.
The unit comes online and all SIMs card are connected - but the unit doens't transmit

Created on: 27/03/2018 in Troubleshooting

Make sure the SIM cards are not out of data.
Common Troubleshooting: LiveU Central

Created on: 15/03/2018 in Troubleshooting

COMMON TROUBLESHOOTING Category ISSUE CHECKLIST LIVEU CENTRAL UNABLE TO LOGIN TO CENTRAL Verify username and password ( Case Sensitive ) Close and re-openi the web browser Clear the...