Popular Articles

  1. Common Troubleshooting: Hardware

    COMMON   TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT   CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery  Get the battery calibrated with Support's h...
  2. Fluctuating Networks Resulting in Bad Video Quality

    Solution:  capping the BW of the unit for SD mostly.  2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
  3. What Bonding Service Works Best with LU-Smart?

     For best results from LU-Smart we suggest leaving the Bonding Service enabled by default.  This will use both WiFi and Cellular connections to create the most stable connection possible.  If you are only connected to one network (WiF...
  4. Best Practices for At-Home Solutions

  5. The quality is poor, even if the BW is good

    Please make sure Adaptive Resolution is on.
  6. Community - Introduction Video

    Your browser does not support HTML5 video. Login to LiveU Community at:  https://community.liveu.tv ...
  7. What is the App Licensing for LU-Smart?

        LU-Smart is typically licensed under the LiveU Go Plan.  For additional information on Go Plan please contact your LiveU sales representative.  There are two types of licenses: Adhoc which is valid for 24 hours, and Permanent...
  8. The System is Running in Low Graphics Mode

    When getting a message stating that the   System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...
  9. The unit comes online and all SIMs card are connected - but the unit doens't transmit

    Make sure the SIM cards are not out of data.
  10. What are LU-Smart's Resolution Settings and Bandwidth?

     One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...