Popular Articles

  1. What is the purpose of the micro SD slot?

    Last Updated: 18/04/2021 in FAQs
    Once populated, the micro SD slot is for the Store&Forward option or the File Transfer option, depending on the devices supporting these features. 

  2. What is the next step after inserting the SIM cards into the LU600 unit?

    Last Updated: 18/04/2021 in FAQs
    The following options are available for configuring the Access Point Number (APN): • By default, the LU600-DTB automatically configures the correct APN.  • If the system fails to automatically configure the APN, then you may refer t...

  3. In which countries does the LU600 work?

    Last Updated: 18/04/2021 in FAQs
    All over the world!

  4. The LU500 unit does not connect to the Internet. What is the problem?

    Last Updated: 20/04/2021 in FAQs
    • There is no cellular reception.  • There are no SIM cards inserted in the LU500 unit.  • The SIM cards are not activated or do not support the data plan.  • Modems are not plugged in properly into the USB port...

  5. What if my network admin says that we have different incoming and outgoing public IP addresses

    Last Updated: 18/04/2021 in FAQs
    This can be accommodated  with a change to an internal configuration file.  Please contact LiveU Support for assistance.  

  6. Which modules can be used in the LU600-DTB?

    Last Updated: 18/04/2021 in FAQs
    7455, 7430, and 7304 can be used with the LU600-DTB.

  7. How do I know which SIM cards are supported in my country?

    Last Updated: 18/04/2021 in FAQs
    Browse  here for a list of the operators in your country . All operators listed under GSM should work with the modems provided in the LU200.   Contact a LiveU support representative if you need additional assistance. ...

  8. How do I know whether the LU200 unit is connected to the Internet or not?

    Last Updated: 18/04/2021 in FAQs
    You have the following options:  • Check that the unit is in Ready state and is not offline.  • LiveU Central: Use the LiveU Central web interface to check if the LU200 unit has Live ( red icon) or Ready (green icon ) status, a...

  9. My LU200 unit does not connect to the Internet. What is the problem?

    Last Updated: 20/04/2021 in FAQs
    • There is no cellular reception • There are no SIM cards inserted in the LU200 unit  • SIM cards were inserted only after the unit was turned on  • The SIM cards are not activated or do not support the data plan &b...

  10. Does the LU200 come with SIM cards installed?

    Last Updated: 18/04/2021 in FAQs
    This depends on whether the LU200 was purchased (is provided without SIM cards) or leased (is provided with SIM cards).
Copyright © LiveU Ltd. All rights reserved.