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Last Updated: 29/03/2018
in Troubleshooting Solution: capping the BW of the unit for SD mostly. 2.5 to 3mbps, and for HD 5 to 6 Mbps. This helps to stop the fluctuation, and the video resolution improves at output.
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Last Updated: 15/03/2018
in Troubleshooting COMMON TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery Get the battery calibrated with Support's h...
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Last Updated: 24/04/2018
in FAQs For best results from LU-Smart we suggest leaving the Bonding Service enabled by default. This will use both WiFi and Cellular connections to create the most stable connection possible. If you are only connected to one network (WiF...
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Last Updated: 27/03/2018
in Troubleshooting Please make sure Adaptive Resolution is on.
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Last Updated: 10/04/2018
in Troubleshooting When getting a message stating that the System is Running in Low Graphics Mode Open the terminal on your server. Run the following command: sudo vim /etc/lightdm/lightdm.conf Change the line: " greeter-session=pantheon-greeter &...
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Last Updated: 27/03/2018
in Troubleshooting Make sure the SIM cards are not out of data.
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Last Updated: 12/03/2018
in FAQs LU-Smart is typically licensed under the LiveU Go Plan. For additional information on Go Plan please contact your LiveU sales representative. There are two types of licenses: Adhoc which is valid for 24 hours, and Permanent...
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Last Updated: 12/03/2018
in FAQs One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate. This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...
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Last Updated: 20/09/2018
in Troubleshooting Replace the SD card. If the problem still continues, please contact Support.
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Last Updated: 12/03/2018
in FAQs LU200 - 2 hours LU500 - 4 hours LU600 - 4 hours