Popular Articles

  1. The LU600-DTB unit does not connect to the Internet. What is the problem?

    • The LU600-DTB is working in Gateway mode, but a Gateway is not assigned to your LU600-DTB (in LiveU Central), or this Gateway, in the cloud or on-premise is not operational  • There is no cellular reception. • There are no SI...
  2. What App Permissions Does LU-Smart Require?

    In order to run LU-Smart you will have to accept several permissions on startup.  LU-Smart needs access to the Camera, Microphone, and Storage.  These prompts will appear on first launch and must be accepted for LU-Smart to work properly. ...
  3. What is the difference between a Flash preview and an MJPEG one?

    Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...
  4. What is the next step after inserting the SIM cards into the LU600-DTB unit?

    The following options are available for configuring the Access Point Number (APN): • By default, the LU600-DTB automatically configures the correct APN.  • If the system fails to automatically configure the APN, then you may refer t...
  5. In which countries does the LU600- DTB work?

    All over the world!
  6. Which modules can be used in the LU500?

    Verify which modules can be used with your LiveU support representative.
  7. The LU500 unit does not connect to the Internet. What is the problem?

    • There is no cellular reception.  • There are no SIM cards inserted in the LU500 unit.  • The SIM cards are not activated or do not support the data plan.  • Modems are not plugged in properly into the USB port...
  8. How do I know whether the LU200 unit is connected to the Internet or not?

    You have the following options:  • Check that the unit is in Ready state and is not offline.  • LiveU Central: Use the LiveU Central web interface to check if the LU200 unit has Live ( red icon) or Ready (green icon ) status, a...
  9. Which modules can be used in the LU600-DTB?

    7455, 7430, and 7304 can be used with the LU600-DTB.
  10. I have an LU1000 server. How do I connect my LU200 to it?

    This option is not available.