FAQs

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In which countries does the LU500 work?

08/03/2018Ran Rahav
All over the world!

In which countries does the LU200 work?

08/03/2018Ran Rahav
All over the world!

Does the LU200 unit support 4G (LTE)?

08/03/2018Ran Rahav
Yes, the LU200 supports 4G network connectivity.

Which modems can be used in the LU200?

08/03/2018Ran Rahav
Verify which modems can be used with your LiveU support representative.

What is the purpose of the micro SD slot?

08/03/2018Ran Rahav
Once populated, the micro SD slot is for the Store&Forward option or the File Transfer option, depending on the devices supporting these features. 

I have an LU1000 server. How do I connect my LU200 to it?

08/03/2018Ran Rahav
This option is not available.

I want HDMI output on the LU2000. What should I do?

08/03/2018Ran Rahav
Currently, the LU2000 does not support HDMI output. To provide HDMI output, an SDIto-HDMI convertor can be used.

My LU200 unit does not connect to the Internet. What is the problem?

08/03/2018Ran Rahav
• There is no cellular reception • There are no SIM cards inserted in the LU200 unit  • SIM cards were inserted only after the unit was turned on  • The SIM cards are not activated or do not support the data plan &b...

How do I know whether the LU200 unit is connected to the Internet or not?

08/03/2018Ran Rahav
You have the following options:  • Check that the unit is in Ready state and is not offline.  • LiveU Central: Use the LiveU Central web interface to check if the LU200 unit has Live ( red icon) or Ready (green icon ) status, a...

What is the next step after inserting the SIM cards into the LU200 unit?

08/03/2018Ran Rahav
The following options are available for configuring the Access Point Number (APN):  • By default, the LU200 automatically configures the correct APN • If the system fails to automatically configure the APN, then you may refer to the...