FAQs

This is typically caused by the UDP ports  not  being forwarded to the server.  The backpacks send UDP packets directly to the server, and must be properly forwarded. For more details about necessary ports for LiveU servers click he...

This can be accommodated  with a change to an internal configuration file.  Please contact LiveU Support for assistance.  

Please check for a pop-up blocker.   This is almost always the culprit.

Once populated, the micro SD slot is for the Store&Forward option or the File Transfer option, depending on the devices supporting these features. 

 One of the first things you’ll see on the home screen of LU-Smart is a drop down for resolution setting and frame rate.  This setting is what resolution you will be outputting on the LU-2000 server on the receiving end at the statio...

Komplete Audio 6 – 4 ports audio device (not recommended for new deployments) Presonus AudioBox 22VSL - 2 port XLR audio interface  Presonus AudioBox 1818VSL – 8 port XLR audio interface Behringer U-PHORIA UMC1820 &ndash...

 For best results from LU-Smart we suggest leaving the Bonding Service enabled by default.  This will use both WiFi and Cellular connections to create the most stable connection possible.  If you are only connected to one network (WiF...

iOS Devices iPhone 6, 6 Plus iPhone 6s, 6s Plus iPhone SE iPhone 7, 7 Plus iPhone 8, 8 Plus iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 Mini iPhone 12 iPiPhone 12 Pro iPhone 1...

Requirements: LU-Central running on V7 and above (relevant for OPS users) LiveU server with version 7 and above. MJPEG license enabled Comparison: Category Flash MJPEG Plugin required Yes (supported on most brows...

Thanks for downloading LU-Smart!  This quick start guide will take you through everything you need to know to start streaming successfully.  For information on how to use the user interface you can take the guided tour available anytime in...

Name Technology Supported on Products Supported Countries 1 AirCard 340U (AT&T) 4G LTE ALL. Mainly LU300 / Solo USA 2 AirCard 341 (Sprint) 4G LTE ALL. Mainly LU300 / Solo USA 3 ...