Popular Articles

  1. Common Troubleshooting: LiveU Central

    COMMON   TROUBLESHOOTING Category ISSUE CHECKLIST LIVEU CENTRAL UNABLE   TO   LOGIN TO CENTRAL Verify   username and password ( Case   Sensitive ) Close   and re-openi the web browser Clear   the...
  2. Supported Modules

    Sierra 7430 Sierra   7455 / 7304 Sierra   7455 Bangladesh Afghanistan Cambodia Cambodia Albania India China Algeria Malaysia India Angola Singapore Indonesia Armenia US   (except for Sprint and Verizon) ...
  3. How Does IFB Work with LU-Smart?

    If you plan to use IFB with your LU-Smart instance you must first set it up on the LU-2000 platform as outlined in the   LU-2000 Setup Guide.   IFB requires a wired or Bluetooth headset be connected to the LU-Smart device BEFORE the str...
  4. What Devices Does LU-Smart Support?

    While we strive to make LU-Smart as versatile as possible, we focus our testing on the most popular smartphones, running the current OS versions, accessories. iOS Devices •    iPhone 6, 6 Plus •    iPhone 6s, 6s Plus...
  5. LU-Smart HD Mobile App - Android Version

    The LU-Smart HD Mobile App Solution brings LiveU's bonded transmission technology to mobile phones and tablets, combining Wi-Fi and cellular networks to reach optimal video quality. Cover breaking news and events as they happen simply by using y...
  6. LU-Smart HD Mobile App - iOS Version

    The LU-Smart HD Mobile App Solution for video professionals brings LiveU's bonded transmission technology to iPhone or iPad, combining Wi-Fi and cellular networks to reach optimal video quality. NOTE: Requires a “Smart-Activated" Liv...
  7. My previews don’t show on LU-Central. Why is that?

     This is usually caused by one of three things:   1) The port is not properly forwarded.  2) The port is already in use elsewhere on your network.  3) The workstation is restricted (by a firewall rule) from accessing the port ...
  8. Common Troubleshooting: Connectivity

    COMMON   TROUBLESHOOTING Category ISSUE CHECKLIST CONNECTIVITY SIM CARD FAILED TO CONNECT Reboot the modem reboot the whole unit Set APN AutoMode Set APN manually Swap the SIM cards with cards from another sl...
  9. The quality is poor, even if the BW is good

    Please make sure Adaptive Resolution is on.
  10. Common Troubleshooting: Hardware

    COMMON   TROUBLESHOOTING Category ISSUE CHECKLIST HARDWARE BATTERY NOT   CHARGING Try Power Drain Method Charge the unit with a diferent adapter Change the battery  Get the battery calibrated with Support's h...